GYIK

F: Does Emporia also provide mobile phones for people with visual impairments?
A: Emporia mobile phones are also suitable for visually impaired people. The distinguished navigation key “5” makes sure that visually impaired or blind users can navigate the phone with more ease. In addition, it also features solid key depression and an excellent tactile feel for simple operation.

F: Are replacement batteries, chargers or hands-free devices available for Emporia mobile phones?
A: Yes, there are accessories specifically designed for our mobile phone models. For further information please contact customer services on +43 732 / 77 77 17-0.

F: I would like a simple phone, but without an emergency button.
A: With emporiaTIME and emporiaTALK, Emporia offers mobile phones that are fail-save and easy to use but do not have an emergency button.

F: The display shows “Only limited operation“. What does this mean?
A: There is either no credit left on your mobile phone, there is a possible error with the SIM card, or it may have been barred by your network provider.

F: The hands-free function does not work.
A: The emporiaLIFE does not feature a hands-free function. If however this is a function which you require, we recommend the upgraded model emporiaLIFEplus which includes hands free.

F: Only emergency calls are enabled – what can I do?
A: In most cases this is due to a contact error regarding the SIM card. Please remove the SIM card and then insert it again. If necessary apply the enclosed plastic sticker on the SIM card.

F: How do I activate the emergency button?
A: In the menu “Settings – Emergency functions”.

F: Which benefits does the Dual-SIM mobile phone have?
A: You can use two SIM cards at the same time in one handset (for example, your company SIM card and one for private calls). The Dual-SIM mobile phone also features two independent keypads – one on the front and the other on the back of the phone.

F: Dual-SIM: Are replacement batteries available?
A: Yes. Please note however, the battery in this handset is built into the device. You will need to send the phone into Emporia to replace the battery.

F: Can the mobile phone be synchronised with a PC?
A: Yes, but only data that is stored on the mobile phone’s SIM card can be accessed. Therefore please make sure that new data is stored on the SIM card and not on the phone memory.